Enter any bazaar in our country the hustle and bustle, the loud noises of dukaandars shouting out prices of the products they sell. No place in the world will feel as alive as these bazaars, zeal through which our dukaandars sell the products is unmatched. It feels chaotic and lively at the same time, if we step back and observe for a second we may not be able to wipe out the smirk. The boisterousness is surprising to the least.
The uniqueness of India lies in its ability to surprise. But is it because of chaos around us, we understand the sense of organised operations. The previous statement does not purport that business cannot be profitable in such situations. Infact, the unorganised retail market today is an 800 billion dollar industry. But do we need to understand one side of the coin to understand or define the value of the other, or is chaos and order are the same sides of one coin? The case of Indian unorganised business is unique the retail market here matured by being in the state of disarray and now the same has become a part of the routine. Every business has a phase and while passing through phases they get more and more organised, we went through the same and we are still evolving and through learning to walk the rough road we learn better.
So the definition of organised is the absence of chaos or is chaos a subjective term that varies from business to business. For retail business in India, there will be order in chaos, even if the order is not noticeable to the person who is not accustomed to the process of trading. For the retailer, his business may seem much organised because the order is what we humans rely on, so through that, we can easily deduce the fact that chaos for one person may be organised for other. Every business has a rhythm with which it works, the rhythm may not be easy to figure out at first but once the rhythm of the beat sinks in it becomes easy for us to understand the process.
Chaos in Order or Order in Chaos
This may be a paradoxical argument that one may not be able to conclude. But some business is nothing more but chaos in order or chaos in check and the others order in chaos. But in any case, the order in the business process is what we rely on. It is human nature to set rules because without rules there will be no organisation or process of working. We think that even chaos cannot be random, everything has a cause and effect. Businesses thrive in situations where it can work in both. Unorganised retail market today is successful due to its ability survive the upheavals and easily cruise through paradoxes of the statements.